FACILITIES&
SERVICES

Facilities

Around front desk
Around guest room

Front desk / Lobby2F

The front desk and lobby are on the second floor. We promise you comfortable stay with smiles of front office staff and their meticulous care.

Self check-in / check-out2F

You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.

Self-service lockers2F

Before check-in and after check-out, you can store your luggage in the self-service lockers by yourself. There is no charge for using this service.

Only for guests who are staying at the hotel.

AED (Automated External Defibrillator)2F

A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu GRAND FRESA we value human life very highly, and all our hotels are equipped with an AED at the front desk.

Water purification system in the entire hotel "Ryosui Kobo"All guest room

By installing the "Ryosui Kobo" water purification system in the entire hotel, all the water in the hotel turns into gentle SOU-BI-SUI water, including water in the sink, shower and toilet.

Learn more about SOU-BI-SUI Play Video

Wi-FiAll guest room

Free Wi-Fi in the lobby and all guest rooms.

Smart device with extension telephone functionAll guest room

A smart device with extension phone function is installed in the guest rooms, offering the following functions.

Turn lights on/off (The main lighting in the guest rooms can only be operated by "smart device")
Extension telephone
Operate the air conditioner
Set alarm
Request for cleaning service
Check the hotel and tourist information guide

Contactless IC card keyAll guest room

All rooms are equipped with contactless IC card keys.
As of April 2024, the elevator will be equipped with a key-touch system that allows guests to go up to their guest room floors by touching their card keys.

Vending machines3F

We have vending machines for soft drinks and snacks. Please take advantage of them.

We do not sell alcohol.

Ice machine3F

An ice machine is located on the 3rd floor for the convenience of our guests. Feel free to use it when you would like a nicely chilled drink.

Laundry corner3F

We have installed three washing machines and four dryers. Detergent is dispensed automatically. This service is for guests only.
You can check the status of the laundry machines on the TV in the guest rooms.